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Quality Guarantee

We guarantee the quality of our work.

If anything is broken as a result of our failure to perform (e.g. consistently late, betrayal of confidences such as an NDA agreement, turning in shoddy or mistaken reports, forgetting to test prior to demonstration, etc.), we will either:

  1. fix it promptly and at no additional cost, even after final payment; or
  2. if we are unable to fix it, we will issue you a refund in full.

NOTE: This does not include new feature requests, improvements, or items outside the scope of the original proposal--all of which are billed separately as new projects.