The software development methodology is the same everywhere. Our team at Smullin Design works with an industry standard software development methodology. Clients are always in direct communication with the project manager who tracks the projects through the development phases, right from needs analysis, requirements documentation, prototyping, actual development, quality testing, release, and maintenance. This is done in our offshore office, but through the power of the Internet and through our very strong communication skills.

Smullin Design assures that your projects will be done on time, to budget, and in accordance with international standards. You can hire Smullin Design for your IT projects ranging from a simple utility to a total automation of your business. It is confidential and reliable. Copyright on the final software belongs to you.

We have formulated tested processes that enable us to deliver best- in-class services to our clients. Our processes are designed to help our clients check project updates on a real-time basis, QA methodologies that enable us to deliver defect free service and project management tools that allow us to manage the projects effectively. To ensure the timely and quality delivery for high client satisfaction, we have implemented the following processes:

• Prototypes and staged deliveries
• Status reports
• Bug management system
• Configuration management
• Knowledge management systems

The response time to an email is a few hours, whereas IM chat is instant with no response time at all.

Before the initiation of the project, we carry out a very comprehensive scoping and estimation exercise using intelligent tools developed in-house. We have a team of onboard systems analysts who are adept at project analysis and estimation. On the basis of the work-load involved in the development phase as well as the project delivery requirements, we provide the estimate for the project.

We use an efficient change management procedure for any changes in the project. For ongoing minor changes in the running project, the changes are communicated to the project manager concerned, who gets them executed. If the changes are significant and can greatly add to the work-load that has been estimated at the beginning of the project, then we consider it a new project and bundle all of those types of changes for a new proposal that can begin once the initial proposal has been completed and paid for.